User Agreement

Introduction

Use of FraktFinder is subject to the terms and conditions outlined below. Please read these Terms of Service (the 'Terms') carefully before using the services provided through the website fraktfinder.se, operated by Transport och Miljöpartner Sweden AB 559377-4952, a company incorporated under the laws of Sweden. Your access to and use of our service(s) (the 'Services') is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use our Services. By accessing or using the Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access fraktfinder.se or any of the Services. Questions related to these Terms shall be directed to legal@fraktfinder.se.

Scope of Services

The Services provided by us enable users to search for, compare, and book carriage of goods. Based on your individual requirements, a comparison between available Carriers and modes of transport is made and presented to you. You then choose a Carrier and mode of transport suitable to your requirements and place an order for Carriage with the selected Carrier. We are not the Carrier.

The relationship between you and us regarding the Carriage is governed by the terms and conditions of the transport agreement between the chosen Carrier and us as agreed when placing the order. The Services are intended for commercial use only. Special provisions regarding different types of usage are stipulated at the end of these Terms. Your access to and use of the Services may be interrupted due to malfunction, maintenance, or updates of the Services. We will make reasonable commercial efforts to minimize any disruptions to the Service but make no warranty against and take no responsibility for any defects, delays, or unavailability in the Service.

Amendments of Terms

We may at any time and for any reason change or modify the Terms. Such changes or modifications will be effective upon posting on our website. By using the Services after the new conditions have been posted, you agree to be bound by the new Terms. It is your responsibility to regularly review the Terms. All changes and modifications introduced to the Services will be subject to what is stipulated in these Terms.

Change of Services

We reserve the right to terminate, suspend, remove, change, or modify the scope of the Services at any time, including but not limited to, features and functionality. We will make reasonable efforts to keep the Services operational and fully functioning during changes described above.

Code of Conduct

You may use the Services only for lawful purposes. You agree that when using the Services, you will not post, transmit, or distribute any illegal material. You further agree that you will not contribute to destructive activities such as the dissemination of viruses, spam, or any other activity that might harm the Services or other users. If you are found to violate these Terms or any other provisions set up by us, we reserve the right to terminate or suspend your account.

Intellectual Property

The Services and their original content, features, functionality, and design elements are and will remain our and our licensors’ exclusive property. Our intellectual property may not be used in connection with any product or service without our prior written consent.

Payment and Fees

You acknowledge and accept that we are entitled to transfer the entitlement of payment, including payment-related claims, to a third party.

Limitation of Liability

Our responsibility for the Carriage performed by the Carrier chosen by you through the Services is limited to the terms and conditions of that Carrier accepted by you upon ordering a Carriage. Notwithstanding the foregoing and regardless of the terms of the Carrier, our responsibility shall in no event exceed the scope and limitations set out in Nordiska Speditörsförbundets Allmänna Bestämmelser 2015 (NSAB2015). This is our sole and exclusive responsibility for the Carriage. The Services are provided 'as is' without warranties of any kind, whether expressed or implied. We do not warrant that the Services will meet your requirements or expectations or that the use of the Services will be uninterrupted or free from errors at all times. We assume no responsibility for the content, privacy policies, or practices provided by any third party or by any third-party websites that may be accessed through the Services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, to you for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content or services. We will not be liable for any indirect or consequential damages, including but not limited to, loss of production, loss of data, loss of business, loss of investment, loss of revenue, or loss of goodwill. We cannot be held liable for costs, losses, or damages caused arising out of or caused by, directly or indirectly, forces beyond our control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss, or malfunctions of utilities, communications, or computer (software and hardware) services, it being understood that we shall use reasonable efforts which are consistent with accepted practices to resume performance as soon as practicable under the circumstances.

Confidentiality

We are not liable for any confidential information shared through the Services, provided that we have not been acting with gross negligence or intent.

Duration and Termination

These Terms are considered to be in effect from the day you accept them, i.e., when you first access or use the Services. Upon termination, your right to use the Services will immediately cease.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be limited, modified, or severed to the minimum extent necessary to eliminate its invalidation or unenforceability so that these Terms otherwise remain in full force, effect, and enforceable.

Governing Law

These Terms shall be construed in accordance with and governed by the laws of Sweden.

Disputes

Any dispute, controversy, or claim arising out of or in connection with these Terms, or the breach, termination, or invalidity thereof, shall be settled under the exclusive jurisdiction of The District Court of Stockholm, Sweden as the first instance.

Right of Withdrawal

If you would use the Services for personal purposes you have a right of withdrawal, given that a message informing us about the withdrawal has been sent to us within fourteen (14) days from your Carriage order. You do not have to give any reason for the withdrawal. If you wish to use their right of withdrawal a standard form for the submission is to be found on the link below, which shall be emailed to support@fraktfinder.se: Withdrawal Standard Form When the transport has commenced the Customer may no longer cancel the carriage. The carriage is deemed commenced when expenses related to the Carriage have emerged for the Carrier. When such costs emerge will vary, for express deliveries on short notice such costs might emerge already upon your booking of the Carriage.

User Accounts

You shall provide the current, true, and complete information requested upon registration. You are responsible for keeping such information updated and correct. You agree that you will be entirely responsible for any and all access to your user account and that you acknowledge that you are liable for all actions and activities conducted under it. We take no responsibility for the validity of the information uploaded or otherwise made available under your user account. You agree to undertake full liability for claims arising out of the information provided and actions taken under your account. We reserve the right to suspend or terminate your user account if activities that constitute or may constitute a violation of these Terms or of any applicable national or international laws, rules, or regulations occur.

User Conduct

You are solely responsible for all Content you post or otherwise submit during your use of the Services. By way of an example, and not as a limitation, you agree to the following: